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FAQs

Frequently Asked Questions

What types of payment methods do you accept?


We currently accept PayPal for all online purchases. This allows you to pay securely using your PayPal account or linked payment methods, such as debit and credit cards. All transactions are processed in USD and protected by SSL encryption to ensure your information is safe.

(View Billing Terms & Conditions)

Do you offer payment plans or installments?


Currently, Raande does not offer installment or buy-now-pay-later options. All payments must be made in full at checkout through PayPal.

Do you offer free shipping?


Yes! Raande proudly offers free shipping on all orders within the United States. There are no hidden fees or minimum order requirements.

(View Shipping Policy)

How long will delivery take?


After processing, delivery usually takes between 5–15 business days, depending on your location. The total estimated delivery timeframe is 8–20 business days from the date of purchase.

(View Shipping Policy)

Can I track my order?


Yes. Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your package’s journey until it arrives at your doorstep.

What happens if I receive a damaged or defective item?


If your item arrives damaged or defective, please contact us immediately with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.

(View Return & Refund Policy)

About Raande

At Raande, we create modern lighting that transforms spaces. From chandeliers to wall lamps, our designs bring warmth, style, and lasting quality to your home.

About Us